Kudos to Peter Pan Bus Lines for having such professional drivers. They go above and beyond to make sure each and every group arrives safely and has a good time. Your new coaches are great and enjoyed by all. Thank you for giving our groups a great experience.

Sandra D. Delin, Director of Tour Operations
Friendship Tours

I just wanted to send a note to thank you for the wonderful job your crew has done with our recent events. We've had a couple of very busy weeks with Mathworks, Reebok and the Fidelity Annual Meeting, and your drivers and staff provided excellent service for our clients. We greatly appreciate their efforts on behalf of these three VIP groups.

Patti Cheever - Event Manager
Boston Coach

Thanks for all of your help in arranging our charter service. Also, our driver, Ray, was fantastic. Very nice, professional and knowledgeable of our schedule and the area. Hope to work with you again in the future.

Matt Pappano - Director of Basketball Operations
St. Bonaventure University

I just wanted to send along a quick ‘thank you’ to your staff and drivers for their hard work, flexibility and excellent service. The drivers are always well-prepared and punctual which is a huge help for us and our teams. We continue to be pleased with your service!

Andy St. Pierre
Boston College Athletics

Your drivers have been great this year - our teams really appreciate their professionalism and positivity. Thank you for everything that your staff does for us. We are looking forward to working with Peter Pan in the spring semester!

Luke Walczewski
Harvard University Department of Athletics

Just a quick note to let you know how pleased we were here at Stop & Shop regarding the services you provided to us for our Business Day Meeting in Providence, RI. There was a lot of coordination of buses and store locations, and close to 1000 associates that we needed to move to the Rhode Island Convention Center for our meeting. Peter Pan provided excellent service and quality drivers who were professional and courteous arriving at the venue on time. It was a pleasure working with you and I look forward to working with Peter Pan on any future meetings coming up that transportation will be needed. Again, thank you to you and your team of drivers.

Teresa Dooley
Stop & Shop

The Harvard-Yale Shuttles were a huge success this year - many thanks for all the meetings, work and coordination!

Jim McKellar
Harvard Student Agencies

Thank you very much. I just want you to know that I deal with different bus companies all over the country on a daily basis because of all the teams I broker buses for and “BY FAR” Peter Pan is the easiest and most responsive customer service company I work with. Please keep it up, it’s so refreshing to know that you value our business and do whatever it takes. Thanks again.

Michael Dance
Champion Coach

I first want to give a big thank you to all the drivers and dispatcher who were on location for the Deutsche Bank event.

The drivers and Tommy have become a fixture and extension of BostonCoach. Only together, we can make this event a success.

Please let everyone know how impressed we were by their dedication and professionalism during this very long and challenging event.

Rosalie Giglio - Event Manager
BostonCoach

The team at Destination Partners, Inc. and I wish to thank you, your staff, all the drivers and crew at Peter Pan Bus Lines for a job well done.

Our largest local client, Liberty Mutual Insurance, just finished a very important, annual meeting in Boston. There are many facets to this meeting, one of which is the transportation needs. Consisting of airport shuttles between the hotels, multiple tour dispatching within a small window of time, and offsite event transfers, the transportation portion of this program was a resounding and complete success.

I rely on the drivers' talents to safely transfer my clients from one point to another and often within a timeframe that is considered a "challenge" at best. Your services rendered exemplify the word service. It is the drivers, the staff, the dispatchers. and the people onsite in the trenches who make a program work or not. We couldn't do it without you.

Burt Hartford - VP of Operations
Destination Partners, Inc.

I just wanted to take a moment to thank you and your staff for once again delivering during our 2010 Enshrinement Ceremonies last month.

Peter Pan Bus Lines has played an integral part in the success of the Naismith Memorial Basketball Hall of Fame’s events. Whether it is transporting basketball teams to our tournaments or providing VIP Motorcoach services to our Hall of Famers, Peter Pan’s staff fulfills a high level of professionalism, continuous flexibility and a first class fleet of vehicles that projects the quality and experience The World’s Finest Sports Museum demands.

We look forward to working with Peter Pan to help plan our needs for future events.

Jamie Przypek - Senior Manager – Marketing Partnerships
Naismith Memorial Basketball Hall of Fame

As we near the completion of our spring sport season, I just wanted to thank you and your staff at Peter Pan for another great year. In the twelve years since we moved all our athletic ground transportation to you and Peter Pan, we've grown to consider you part of the BC Athletics family. We appreciate the professionalism, reliability and attention to detail that you and your staff exhibit throughout the year and we look forward to continuing our relationship next fall and in the years to come.

Eric Ziady - Associate Athletic Director
Boston College

In think it is indeed a wise decision -- we're going to stick with Peter Pan for next year if you'll have us!

We have been very happy to work with you this year, and we're looking forward to another smooth year in 2010-11 academic year!

Our student-athletes have enjoyed the enhanced travel experience with Peter Pan - wireless internet, power outlets, DVD players - and, or course, the professional and safe drivers. We are excited to continue this great partnership!

Luke Walczewski - Travel and Financial Operations Coordinator
Harvard University

Just wanted to let you know how happy we have been with the service provided by Peter Pan.

The level of professionalism and reliability exhibited by you, and your drivers is much appreciated.

Thank you so much for the special care you give us!

Best wishes,
Drew Marrochello
Deputy Director of Athletics

Drew Marrochello - Deputy Director of Athletics
Boston University

Peter Pan Bus Lines exemplifies what a Motor Coach Operator should be. They continually set the bar with courteous professional drivers, on time schedules, state of the art Motor Coaches, and a Management Team that is highly knowledgeable about the industry. These attributes have proven to be a big part of our successful partnership.

John Voisinet - Director of Bus Marketing
Foxwoods Resort Casino

I would like to thank you and your team for another very successful day. Your drivers, as always, were very professional and courteous throughout the day. Please pass along my thank you's to your team for a job WELL DONE.

Teresa Dooley
Stop & Shop

In the 10 years that your company has serviced Northeastern Athletics I’ve found everything involved to be very professional.

Your drivers are competent, professional, courteous and on time. Your buses are of top quality and are reliable. The WIFI is especially important in this day and age with Student – Athletes as they travel.

Your ability to adapt and change on a weekly basis with last minute departure changes / Championship travel / flight changes/ weather etc. is especially impressive and critical.

I look forward to our continued association.

Michael Winsorm , Associate Athletic Director
Northeastern University

I wanted to let everyone know what a wonderful experience the African American Studies Program had with Peter Pan Bus lines. The buses were clean, comfortable, and the drivers were so patient and accommodating. In addition, we appreciate the flexibility shown when plans needed to change due to weather or other considerations.

It was great to have the coaches as our Summer Scholars were doing a lot of walking and appreciated the extra comfort.

Deirdre James
African American Studies Program

Once more "EXCELLENT COACH DRIVERS"! Escorts and teachers alike raved over the drivers!

Thank you, thank you......

Nina Traganas
Maximum Tours - Oceanside, NY

I just wanted to say thank you for all the great service Peter Pan has provided to the MIT Alumni Association. I think we've been using you since 1994 and service gets better every year!

Tom and the other dispatchers are very responsive to our needs, and you do a good job handling all our events, from the intimate to the very large. As you know, the biggest is our Pops concert at Symphony Hall for approximately 2,100 people. I think last year's busing after the Pops was the best yet! It seemed like all the buses were loaded and gone within record time.

Besides Pops, Peter Pan always does a good job with the full four days of events. Last year we had 30 events that required busing and they went smoothly thanks to you, Tom and your drivers.

Peter Muise - Director, Reunions and Class Programs
MIT Alumni Association

We have 23 men's and women's varsity teams that require transportation all over New England. Peter Pan has mad sure that we've gotten to our destinations safely and on time. Many of our trips require overnight stays and their drivers have always been sensitive and open to our needs.

Kevin Loftus - Assistant Director of Athletics
Bentley University

Please extend our thanks and appreciation to the driver. Although I am certain it often seems that few notice excellent service, that is untrue. Many notice but few take the time to share their positive experiences. Please extend my personal thanks to this driver.

D. Atherton
Boston University

You have the best drivers in the world. They are excellent drivers with a focus on safety. They communicate with each other and the directors very well. They keep us on time and are never flustered by the changes in itinerary or traffic. They are amazing. They take their jobs very seriously yet have wonderful way with kids. This is the second year that I have worked with them and have a lot of respect for their skills and abilities. It is clear that they care deeply for the success of the trip and everyone’s safety. They do a great job.

Principal
Granby Memorial Middle School

I just want to take a moment to thank you for the work that you and Peter Pan Bus Line provided us with during the Oncology Nursing Society event. Having the buses report to the hotel each day worked out fabulous. Although there was such a small window of time between end time the previous day and report time the very next day, this worked seamlessly and I can’t thank you enough. I also want to add that Tom Lynch was great!!! Again, thank you for working your magic for us like only you can! It is a pleasure to work with you; I look forward to many more opportunities for us to partner again in the future!

Monica Anderson - Massachusetts Convention Center Authority

I want to thank you and Coach Builders on behalf of Gary and I for the exceptional guidance and service you provided in the painting and the application of a truck wrap to our box truck.

First, you and your team did a great job on applying the graphic wrap from our partner, Jeld-Wen Windows and Doors. It looks awesome! Second-- and perhaps more important -- your guidance and advice were spot on and helped us as first-time clients through the process to a great conclusion. As a small family owned company we sincerely appreciate your effort on our behalf.

Thank you again for the exceptional customer service. If AMS can ever be of assistance to you or anyone at Peter Pan Coach Builders please do not hesitate to call Gary or myself. We look forward to doing business with you again.

Chris and Gary Girard
Architectural Millwork Specialties

I just wanted you to know what a pleasure it is to work and travel with Peter Pan. You have never been late, more than 10 minutes, for a pickup, the coaches are clean and modern, and the drivers, especially Guy Racine, are always friendly, courteous and helpful. It is very much appreciated and relieves the stress of getting to and from the airport.

Scott K. Parmelee - Co-Owner
FJ Tours

As you may know, Peter Pan/Coachbuilders has done a lot of repair and maintenance work on the American Red Cross bloodmobile bus.

Our bus operates 5 to 6 days a week at various locations in Western and Central Massachusetts, including at Peter Pan!

We at the Red Cross face many challenges when the bus needs attention due to a sudden malfunction, etc. We faced a crisis last month when two of our air conditioning units failed midway through a blood drive and the drive had to be closed. We had another blood drive scheduled for the next day and it was imperative that the bus be there to collect blood. I called Bill Sinico and without hesitation he told me to immediately bring the bus to Coachbuilders. I explained that I was in desperate need for the bus to be able to operate the next morning and both Bill and John Cieplik assured me they would do everything possible. Well, the next day when we retrieved the bus the air conditioning problem had been resolved and we were off to the blood drive, which was a complete success.

I have been working with Bill and John for years, and I cannot express enough how many times they have come to my rescue on a moment’s notice. Their diligence has played an intricate part of our successful blood collections and I can’t thank them enough for their caring nature toward me and their urgency in insuring our bus operates smoothly.

Thank you for having such valuable individuals on your staff.

Jill A. Lukasik
American Red Cross Blood Services

I wanted to write and thank both of you for the outstanding jobs you did arranging the many events held in conjunction with the Special Libraries Association Boston Conference last month. Your attention to detail, accompanied by your pleasant, helpful attitudes, made it a joy to work with you both. On behalf of Rick and myself, thank you both for a job well done. We would look forward to the opportunity of working with you again.

Barbara S. Palanjain
Special Libraries Association

I wanted to take time to thank you for providing the 5 Peter Pan buses and drivers for the Westfield International Air Show at Barnes Air National Guard on 21-22 August. We did not exactly give them the smoothest route, which included dusty-dirt roads, bumpy soft grass, tight quarters and many pedestrians in the road to navigate. The drivers were sharply dressed and among the most professional I have worked with. You clearly took our request for drivers very seriously and sent us a few of your safest drivers considering 3 have more than one Million miles, including one driver with over 3 Million, accident free. On Saturday the drivers worked together to empty 2 large parking lots containing thousands of cars each within 90 minutes of the end of the air show. On Sunday they battled the wet conditions and helped safely deliver thousands to the show. They worked a full “military” day which means they stayed until the job was done and not a complaint was heard.

Ssgt Daniel M. Gosselin - Vehicle Operations - Logistics Readiness Squadron
104th Fighter Wing

I wanted to write to thank you and would hope that you would forward this to your supervisor. This summer we were impressed with your efforts in working with us on transportation for our many international programs. As we ourselves are in the customer service business, we recognize good customer service! Thank you for your efforts and would hope we have additional opportunities to work with you in the future.

Barbara Burnim Day
Babson Executive Education

I was running through my vendor invoices recently and felt compelled to write you a letter of thanks for the exceptional service Peter Pan has provided us thus far. While our DMC just opened in February 2009, our transportation sales have increased tenfold due to the level of client satisfaction we are able to provide. This is largely due to our relationship with Peter Pan – from Carol in the Sales Department, dispatch, and all the way across the board to the extremely helpful and considerate drivers; we are and always have felt 100% supported by you all. From our large-scale programs down to simple bus transfers, every job is treated with the highest priority.

Thank you for all that you do every day to ensure our success and cement our client relationships. We certainly would not be where we are today without you!

Bill Wilson
Pinnacle Event Partners, Ltd.

Our driver went above and beyond the call of duty. We had a 97-year old passenger and her friend that had a grand time and said how wonderful their driver was. She had a basket walker and he was very willing to help her and the rest of the group with their needs.

Vernelle
Senior League of Flatbush

I would like you to know that we have had a wonderful time on December 13th, our driver Roger was so courteous and professional we couldn't have asked for a better driver. He was on time, he was patient, flexible and polite, he was the best.
Thanks for making this a wonderful trip for us, we will definitely make your company our carrier in the future.

George Madourie
North Bronx Seventh-Day Adventist Church

Peter Pan truly lives by its logo, Connecting People & Places.

Tilden Senior Center booked a trip to the Holy Land in Orlando Florida with Tours of Distinction, who used your companies coach bus. The Driver was Roger Geetooah who was an excellent driver and a very, very patient gentleman.

There were 38 Senior Citizens on the bus with different attitudes, negative personalities, it seems like nothing was pleasing to them @ the beginning of the trip. By the 2nd day, Roger had them smiling, laughing it just seems like the fun began. Thanks to Roger they told jokes, sang songs, played games, just fun, fun from that day on.

If there's a driver of the month in your organization, please consider Roger Geetooah. I have other trips planned with Tours of Distinction and I've begged them to use Peter Pan just so I could get Roger as our driver, he was truly great with the seniors Connecting them together.

Wanda Jean Burris
Tilden Senior Center

Peter Pan provided excellent service and quality drivers who were professional and courteous arriving at the venue on time.

Teresa Dooley
Stop & Shop

I would like you to know that we have had a wonderful time on December 13th, our driver Roger was so courteous and professional we couldn't have asked for a better driver. He was on time, he was patient, flexible and polite, he was the best.
Thanks for making this a wonderful trip for us, we will definitely make your company our carrier in the future.

George Madourie
North Bronx Seventh-Day Adventist Church