I wanted to write to thank you and would hope that you would forward this to your supervisor. This summer we were impressed with your efforts in working with us on transportation for our many international programs. As we ourselves are in the customer service business, we recognize good customer service! Thank you for your efforts and would hope we have additional opportunities to work with you in the future.
Barbara Burnim Day
Babson Executive Education
I wanted to take time to thank you for providing the 5 Peter Pan buses and drivers for the Westfield International Air Show at Barnes Air National Guard. We did not exactly give them the smoothest route, which included dusty-dirt roads, bumpy soft grass, tight quarters and many pedestrians in the road to navigate. The drivers were sharply dressed and among the most professional I have worked with. You clearly took our request for drivers very seriously and sent us a few of your safest drivers considering 3 have more than one Million miles, including one driver with over 3 Million, accident free. On Saturday the drivers worked together to empty 2 large parking lots containing thousands of cars each within 90 minutes of the end of the air show. On Sunday they battled the wet conditions and helped safely deliver thousands to the show. They worked a full “military” day which means they stayed until the job was done and not a complaint was heard.
Ssgt Daniel M. Gosselin - Vehicle Operations - Logistics Readiness Squadron
104th Fighter Wing
Just wanted to let you know how happy we have been with the service provided by Peter Pan.
The level of professionalism and reliability exhibited by you, and your drivers is much appreciated.
Thank you so much for the special care you give us!
Deputy Director of Athletics
Drew Marrochello - Deputy Director of Athletics
We have 23 men's and women's varsity teams that require transportation all over New England. Peter Pan has mad sure that we've gotten to our destinations safely and on time. Many of our trips require overnight stays and their drivers have always been sensitive and open to our needs.
Kevin Loftus - Assistant Director of Athletics
Once more "EXCELLENT COACH DRIVERS"! Escorts and teachers alike raved over the drivers!
Thank you, thank you......
Maximum Tours - Oceanside, NY
Peter Pan Bus Lines exemplifies what a motorcoach operator should be. They continually set the bar with courteous professional drivers, on time schedules, state of the art motorcoaches, and a management team that is highly knowledgeable about the industry. These attributes have proven to be a big part of our successful partnership.
John Voisinet - Director of Bus Marketing
Foxwoods Resort Casino
I think it is indeed a wise decision -- we're going to stick with Peter Pan for next year if you'll have us!
We have been very happy to work with you this year, and we're looking forward to another smooth year in 2010-11 academic year!
Our student-athletes have enjoyed the enhanced travel experience with Peter Pan - wireless internet, power outlets, DVD players - and, or course, the professional and safe drivers. We are excited to continue this great partnership!
Luke Walczewski - Travel and Financial Operations Coordinator
I wanted to write and thank you for the outstanding jobs you did arranging the many events held in conjunction with the Special Libraries Association Boston Conference last month. Your attention to detail, accompanied by your pleasant, helpful attitudes, made it a joy to work with you. On behalf of Rick and myself, thank you for a job well done. We would look forward to the opportunity of working with you again.
Barbara S. Palanjain
Special Libraries Association
I was running through my vendor invoices recently and felt compelled to write you a letter of thanks for the exceptional service Peter Pan has provided us thus far. While our DMC just opened, our transportation sales have increased tenfold due to the level of client satisfaction we are able to provide. This is largely due to our relationship with Peter Pan – from Carol in the Sales Department, dispatch, and all the way across the board to the extremely helpful and considerate drivers; we are and always have felt 100% supported by you all. From our large-scale programs down to simple bus transfers, every job is treated with the highest priority.
Thank you for all that you do every day to ensure our success and cement our client relationships. We certainly would not be where we are today without you!
Pinnacle Event Partners, Ltd.
Thank you very much. I just want you to know that I deal with different bus companies all over the country on a daily basis because of all the teams I broker buses for and “BY FAR” Peter Pan is the easiest and most responsive customer service company I work with. Please keep it up, it’s so refreshing to know that you value our business and do whatever it takes. Thanks again.
As you may know, Peter Pan/Coachbuilders has done a lot of repair and maintenance work on the American Red Cross bloodmobile bus.
Our bus operates 5 to 6 days a week at various locations in Western and Central Massachusetts, including at Peter Pan!
We at the Red Cross face many challenges when the bus needs attention due to a sudden malfunction, etc. We faced a crisis last month when two of our air conditioning units failed midway through a blood drive and the drive had to be closed. We had another blood drive scheduled for the next day and it was imperative that the bus be there to collect blood. I called Bill Sinico and without hesitation he told me to immediately bring the bus to Coachbuilders. I explained that I was in desperate need for the bus to be able to operate the next morning and both Bill and John Cieplik assured me they would do everything possible. Well, the next day when we retrieved the bus the air conditioning problem had been resolved and we were off to the blood drive, which was a complete success.
I have been working with Bill and John for years, and I cannot express enough how many times they have come to my rescue on a moment’s notice. Their diligence has played an intricate part of our successful blood collections and I can’t thank them enough for their caring nature toward me and their urgency in insuring our bus operates smoothly.
Thank you for having such valuable individuals on your staff.
Jill A. Lukasik
American Red Cross Blood Services
I just wanted to take a moment to thank you and your staff for once again delivering during our 2010 Enshrinement Ceremonies last month.
Peter Pan Bus Lines has played an integral part in the success of the Naismith Memorial Basketball Hall of Fame’s events. Whether it is transporting basketball teams to our tournaments or providing VIP Motorcoach services to our Hall of Famers, Peter Pan’s staff fulfills a high level of professionalism, continuous flexibility and a first class fleet of vehicles that projects the quality and experience The World’s Finest Sports Museum demands.
We look forward to working with Peter Pan to help plan our needs for future events.
Jamie Przypek - Senior Manager – Marketing Partnerships
Naismith Memorial Basketball Hall of Fame
I would like you to know that we have had a wonderful time on December 13th. Our driver Roger was so courteous and professional we couldn't have asked for a better driver. He was on time, he was patient, flexible and polite, he was the best.
Thanks for making this a wonderful trip for us, we will definitely make your company our carrier in the future.
North Bronx Seventh-Day Adventist Church
I just wanted to say thank you for all the great service Peter Pan has provided to the MIT Alumni Association. I think we've been using you since 1994 and service gets better every year!
Tom and the other dispatchers are very responsive to our needs, and you do a good job handling all our events, from the intimate to the very large. As you know, the biggest is our Pops concert at Symphony Hall for approximately 2,100 people. I think last year's busing after the Pops was the best yet! It seemed like all the buses were loaded and gone within record time.
Besides Pops, Peter Pan always does a good job with the full four days of events. Last year we had 30 events that required busing and they went smoothly thanks to you, Tom and your drivers.
Peter Muise - Director, Reunions and Class Programs
MIT Alumni Association
I just wanted you to know what a pleasure it is to work and travel with Peter Pan. You have never been late, more than 10 minutes, for a pickup, the coaches are clean and modern, and the drivers, especially Guy Racine, are always friendly, courteous and helpful. It is very much appreciated and relieves the stress of getting to and from the airport.
Scott K. Parmelee - Co-Owner
Please extend our thanks and appreciation to the driver. Although I am certain it often seems that few notice excellent service, that is untrue. Many notice but few take the time to share their positive experiences. Please extend my personal thanks to this driver.
Peter Pan truly lives by its logo, Connecting People & Places.
Tilden Senior Center booked a trip to the Holy Land in Orlando Florida with Tours of Distinction, who used your company's coach bus. The Driver was Roger Geetooah who was an excellent driver and a very, very patient gentleman.
There were 38 Senior Citizens on the bus with different attitudes, negative personalities. It seems like nothing was pleasing to them at the beginning of the trip. By the second day, Roger had them smiling and laughing. It just seems like the fun began. Thanks to Roger, they told jokes, sang songs, played games, just fun, fun from that day on.
If there's a driver of the month in your organization, please consider Roger Geetooah. I have other trips planned with Tours of Distinction and I've begged them to use Peter Pan just so I could get Roger as our driver. He was truly great with the seniors Connecting them together.
Wanda Jean Burris
Tilden Senior Center
Our driver went above and beyond the call of duty. We had a 97-year old passenger and her friend that had a grand time and said how wonderful their driver was. She had a basket walker and he was very willing to help her and the rest of the group with their needs.
Senior Citizens League of Flatbush
I want to thank you and Coach Builders on behalf of Gary and I for the exceptional guidance and service you provided in the painting and the application of a truck wrap to our box truck.
First, you and your team did a great job on applying the graphic wrap from our partner, Jeld-Wen Windows and Doors. It looks awesome! Second-- and perhaps more important -- your guidance and advice were spot on and helped us as first-time clients through the process to a great conclusion. As a small family owned company we sincerely appreciate your effort on our behalf.
Thank you again for the exceptional customer service. If AMS can ever be of assistance to you or anyone at Peter Pan Coach Builders please do not hesitate to call Gary or myself. We look forward to doing business with you again.
Chris and Gary Girard
Architectural Millwork Specialties
I just want to take a moment to thank you for the work that you and Peter Pan Bus Line provided us with during the Oncology Nursing Society event. Having the buses report to the hotel each day worked out fabulous. Although there was such a small window of time between end time the previous day and report time the very next day, this worked seamlessly and I can’t thank you enough. I also want to add that Tom Lynch was great!!! Again, thank you for working your magic for us like only you can! It is a pleasure to work with you; I look forward to many more opportunities for us to partner again in the future!
Massachusetts Convention Center Authority
Thanks for all of your help in arranging our charter service. Also, our driver, Ray, was fantastic. Very nice, professional and knowledgeable of our schedule and the area. Hope to work with you again in the future.
Matt Pappano - Director of Basketball Operations
St. Bonaventure University
Kudos to Peter Pan Bus Lines for having such professional drivers. They go above and beyond to make sure each and every group arrives safely and has a good time. Your new coaches are great and enjoyed by all. Thank you for giving our groups a great experience.
Sandra D. Delin, Director of Tour Operations
I would like to thank you and your team for another very successful day. Your drivers, as always, were very professional and courteous throughout the day. Please pass along my thank you's to your team for a job WELL DONE.
Stop & Shop
Just a quick note to let you know how pleased we were here at Stop & Shop regarding the services you provided to us for our Business Day Meeting in Providence, RI. There was a lot of coordination of buses and store locations, and close to 1000 associates that we needed to move to the Rhode Island Convention Center for our meeting. Peter Pan provided excellent service and quality drivers who were professional and courteous arriving at the venue on time. It was a pleasure working with you and I look forward to working with Peter Pan on any future meetings coming up that transportation will be needed. Again, thank you to you and your team of drivers.
Stop & Shop
The Harvard-Yale Shuttles were a huge success this year - many thanks for all the meetings, work and coordination!
Harvard Student Agencies
You have the best drivers in the world. They are excellent drivers with a focus on safety. They communicate with each other and the directors very well. They keep us on time and are never flustered by the changes in itinerary or traffic. They are amazing. They take their jobs very seriously yet have a wonderful way with kids. This is the second year that I have worked with them and have a lot of respect for their skills and abilities. It is clear that they care deeply for the success of the trip and everyone’s safety. They do a great job.
Granby Memorial Middle School
I wanted to let everyone know what a wonderful experience the African American Studies Program had with Peter Pan Bus lines. The buses were clean, comfortable, and the drivers were so patient and accommodating. In addition, we appreciate the flexibility shown when plans needed to change due to weather or other considerations.
It was great to have the coaches as our Summer Scholars were doing a lot of walking and appreciated the extra comfort.
African American Studies Program
The team at Destination Partners, Inc. and I wish to thank you, your staff, all the drivers and crew at Peter Pan Bus Lines for a job well done.
Our largest local client, Liberty Mutual Insurance, just finished a very important, annual meeting in Boston. There are many facets to this meeting, one of which is the transportation needs. Consisting of airport shuttles between the hotels, multiple tour dispatching within a small window of time, and offsite event transfers, the transportation portion of this program was a resounding and complete success.
I rely on the drivers' talents to safely transfer my clients from one point to another and often within a timeframe that is considered a "challenge" at best. Your services rendered exemplify the word service. It is the drivers, the staff, the dispatchers. and the people onsite in the trenches who make a program work or not. We couldn't do it without you.
Burt Hartford - VP of Operations
Destination Partners, Inc.
I first want to give a big thank you to all the drivers and dispatchers who were on location for the Deutsche Bank event.
The drivers and Tommy have become a fixture and extension of BostonCoach. Only together, we can make this event a success.
Please let everyone know how impressed we were by their dedication and professionalism during this very long and challenging event.
Rosalie Giglio - Event Manager
Your drivers have been great this year - our teams really appreciate their professionalism and positivity. Thank you for everything that your staff does for us. We are looking forward to working with Peter Pan in the spring semester!
Harvard University Department of Athletics
I just wanted to send a note to thank you for the wonderful job your crew has done with our recent events. We've had a couple of very busy weeks with Mathworks, Reebok and the Fidelity Annual Meeting, and your drivers and staff provided excellent service for our clients. We greatly appreciate their efforts on behalf of these three VIP groups.
Patti Cheever - Event Manager
I’ve worked with Peter Pan for the past ten years and have absolutely no reservations at all about recommending you all. You have great service, clean (and seemingly always new!) buses, and a great team locally to work with.
As I’ve been doing this for a while now, I know in a city like Boston that transportation can absolutely make or break an event. Peter Pan has always delivered for us and makes us look good.
Jonathan H. Paris, Executive Director
Massachusetts Sports Partnership
You are great! Appreciate all you have done for us! Peter Pan is my company on the Northeast coast!
Ohio State University Athletics
Everything went FANTASTIC - your team of drivers were courteous and all arrived on-time to our event. Please pass along 14 ATTA BOYS or ATTA GIRLS for a job very well done. Thank you again - my next big event is in the Fall.
Stop & Shop
All of you in Boston did a fantastic job and things went very smoothly on our end thanks to your efforts. I would also like to tell you how impressed we were with your driver, Hippolite Fleurantin. A super nice driver and one who worked his butt off loading and unloading bags. Just a great job all around by Peter Pan Bus.
David Egelhoff, Director of Basketball Operations
Ohio State University Athletics
Yesterday we had a challenging group - your drivers did an amazing job managing the ground transportation portion of this event. Can you please thank them very much for me and the rest of the team at Best of Boston? You are a terrific partner to both Best of Boston and BostonCoach. Your drivers are amazing. Thank you so much to Peter Pan!
Catherine Chaulet, Senior Vice President
We are completing our second year with Peter Pan as the Shuttle Service provider for St. John's University. I am pleased with the professionalism of the drivers and staff. Our students love the beautifully maintained buses and the WIFI is a much valued amenity!
Jackie Lochrie, Acting Dean of Students, Associate Dean for Student Services
St. John's University
I would like to thank you for providing excellent service and for having a wonderful driver. From my first contact with the company, I was more than satisfied with the service provided by Peter Pan. I was very impressed with every aspect of the charter, and look forward to calling Peter Pan next time I need a bus.
We were very pleased with the drivers we had yesterday for our trip to Chinatown. The teacher who organized the trip said they were professional, efficient, kind and wonderful. Please let their boss know what a wonderful representation they are for your company.
Karen Walsh, Administrative Assistant
King Philip Middle School
Thank you so much for all you did for all us last night!! The guests were enamored of your drivers, the buses were beautiful, but above all, your knowledge of the city and your leadership of the drivers really helped make the night a success!
Sarafina Scapicchio, Special Events Manager
Thanks again for all your time and attention with the Tufts Dental Students. Everything that day went flawlessly, timing went perfectly, the coach as usual, the best! Students commented on the WiFi and were impressed! Also your driver was great!
Vincent J. Mariano, DMD, FACP
You run an extraordinary team. Drivers were early, drove smoothly, considerate, and exceptionally professional. "KUDOS" to Peter Pan Bus Charters! Also, thank you for your quick responses, confirmation & help in organizing this trip. We all appreciated it very much, especially the children.
Dolan Middle School
Thank you for everything you did to make our Anniversary celebration a huge success! You and your team at Peter Pan did an excellent job of coordinating all of the transportation for our employees from around New England to Fenway Park. Everything ran so smooth from the logistics, execution, and overall customer service that you provided for our guests. Our event couldn’t have been successful without your overall commitment and dedication to this project.
Mary Keough-Anderson, CMP, CMM
Liberty Mutual Insurance
Thank you SO much for Peter Pan’s cooperation and efforts in providing the shuttle bus and tour bus for the American Truck Historical Society National Convention and Antique Truck Show. Your company’s service and organization skills were the best I’ve ever received from a bus company in the four years I’ve worked at ATHS. I can’t thank you enough for helping make our truck show successful. Please extend a big THANK YOU to all of our drivers who not only drove safely but were also very friendly, courteous and hospitable.
Shelley Ruhlman, Managing Director
American Truck Historical Society
Thanks! You are the easiest bus company to work with!
I want to express my deep appreciation to you and the team for -- once again -- providing safe passage for our young leaders on Saturday. We know that our mission requires unique and challenging logistics spanning the state. Thanks to the support, kindness, and professionalism of your staff and your wonderful drivers, vision became reality and the Reunion exceeded our expectations. And most importantly, the expectations of the Ambassadors! Thanks again to you and your team for being the invaluable bookends to a successful day.
Thank you for all of your help with scheduling buses for our airport runs for Confratute. We are very happy with the way it worked out and the drivers were very knowledgeable, kind, and helpful. It’s a pleasure working with Peter Pan Bus Lines.
Jo Ann M. Easton, Program Coordinator
University of Connecticut, Neag Center for Gifted Education & Talent Development
I just wanted to thank you and your Peter Pan team for supporting GBTA with outstanding coach service during our convention. I was impressed with your professional and courteous drivers, the cleanliness of the coaches and the skill of the drivers to maneuver the coaches on such narrow streets! Transportation service at our convention is often times the biggest source of complaint. In other words, a major "pain point." But Peter Pan Bus Lines did a great job this week of making our convention a success.
SSG - Supplier Management - Hotel Programs
Your staff was a great help in coordinating Monday's bus tour. Fred and Armen made sure our tour was a smooth one. Congratulations on leading a great team.
City of Boston, Office of Mayor Thomas M. Menino
Peter Pan Bus Lines has always been one of our most valued and essential tourism partners in the Pioneer Valley. They have been an integral part of our annual “Double Decker Dine” event, they have provided safe and reliable transportation for incoming convention and meeting groups, and we are proud to direct our visiting guests seeking transportation options to Peter Pan, knowing full well that they will be taken care of, and have the utmost in comfort and outstanding service on their journey.
Mary Kay Wydra, President
Greater Springfield Convention and Visitors Bureau
I wanted to take a moment to thank you and all of the Peter Pan drivers for outstanding service this year! We appreciate their professionalism and flexibility with all of our clients. I appreciate our partnership and look forward to a busy fall season.
Carolyn Smith, CMP, Director of Client Services
Best of Boston
The team at Destination Partners, Inc. wants to thank you and the Peter Pan Team, especially the drivers. Our coach transportation was flawless again this year. The drivers were courteous, helpful, polite and knowledgeable of where they were going. Our guests were made to feel like the VIPs they were. I cannot say thank you enough. There are just too many drivers to list them all by name, but please post this and let each driver know they have my sincerest thanks.
Burt Hartford, Vice President of Operations
Destination Partners, Inc.
I booked a bus through you a few weeks back. I just wanted to thank you one more time for all your help in the scheduling process! You were a joy to work with! You were so friendly, helpful and knowledgeable that it was clear I wanted to give our business to you! Our trip was outstanding and Peter Pan definitely made a long day into an enjoyable trip. R-O-C-K! You rock! You rock!
Petra Van Meter, Customer Support Analyst
This email is to thank Peter Pan Bus for another very good year. Both BostonCoach and Best of Boston appreciate working with your team a lot.
I manage our affiliate network of over 450 vendors worldwide. Our partnership with Peter Pan is one of the strongest we have.
You have a great company.
Catherine Chaulet, Senior Vice President
The team said the drivers were great! They said they were on time and knew exactly where to go and the best way to get there. Thank you very much for accommodating us and helping the charter go so smoothly.
Calvin Gilbert, Director of Business Development
TrueNorth Travel Solutions
I wanted to take the time out to officially say thank you for your service. Your coach drivers delivered my students safely to their destination every day in a timely manner. Their courtesy and professionalism are an asset to Peter Pan bus company I am truly grateful to have had the pleasure of working with them.
Chiniza J. Batiste, Parent Coordinator
New York P.S. 188K
On behalf of the City of Boston and Michael P. Wasserman, Inc. I would like to express my appreciation and gratitude for the outstanding and extraordinary job Peter Pan Bus Lines performed in connection with the National League of Cities Congress of Cities in Boston.
The 4,000 delegates and guests have expressed their pleasure with the quality of the event and, in particular, with the excellence of the shuttle bus system and other transportation provided. The drivers and the motor coaches were top-notch.
I look forward to our next opportunity to work together.
Michael P. Wasserman, President
Michael P. Wasserman, Inc.
Thank you so much for all your help setting up our wedding transportation! The VIP Coach was unbeatable - I'm so happy we didn't use a boring limo! The service was absolutely impeccable - the drivers and hostess were on-time, friendly and professional. Our guests enjoyed the coach bus as well. Thanks again!
Amy & Andy
I just want to thank your staff for all of their hard work for Harvard this past fall. The buses are great, and your drivers are top notch - very professional. Looking forward to a great spring semester!
Luke Walczewski, Assistant Director of Athletics
Everything went great with last week’s charter. Karol provided a very relaxed ride to Salem Cross. Her confidence in her driving is evident and she helped make the ride enjoyable. Kelley was a great hostess. She responded to everyone’s needs in a very professional and efficient manner. The layout and comfort of the VIP bus made for the ability to socialize to a much greater extent than traditional buses, and made it possible to have trivial pursuit contests during the trip. I also enjoyed working with you and Judy. I felt very confident that all the details would be attended to and that certainly proved to be the case.
Mary J. Greeley
F.L. Roberts & Co., Inc.
I would like to send a big Thank You for all of your assistance. Our whole experience over the last 4 years has been amazing. We have experienced such great customer service from your office staff. I would have to say that your drivers and dispatch coordinators are the best I have come across in the industry. They are customer service oriented, logistics experts, great friends, and all those experiences add up to one thing: the continued growth of our business. This year we anticipate to be our busiest by far and we know that a huge part of our success is having Peter Pan as our transportation partner.
Bill Wilson, Director
Pinnacle Event Partners, LLC
I just want to sincerely thank you for another tremendous year of travel for our basketball team! We truly appreciate all of the friendship, care and attention to detail that you always give us! Congratulations on another Ivy League Championship, and many, many thanks for everything you did to get us there!
H. Tommy Amaker
Harvard University Basketball
Our business relationship is really more of a family relationship now after all these years of business. When we see a Peter Pan Bus on the highway, we can’t help but smile. When people hire us for transportation jobs, they know it will be flawless. We can’t say enough about the drivers and their extra efforts when they are on our jobs. Every time I walk to a coach I am greeted with a smile and a handshake. We are blessed to have developed this relationship through the many years of service and hard work. Thank you Peter Pan Bus for your excellent support, quality of service and friendship.
Burt Hartford, Vice President of Operations and Finance
Destination Partners, a DMC Network Company
All your drivers did an excellent job, all arrived on time and the event went off without a hitch. Thank you and your SUPPORT STAFF for a job well done!
Stop & Shop
I have a daughter that is disabled and travels with a service dog. This past weekend she went from Danbury, CT to Hartford CT and then to Worcester MA. The station manager at Danbury and the driver of the Peter Pan bus were extremely caring and professional in making sure her needs were met. The driver also radioed ahead to make sure all connecting arrangements were correct and her bus transfer would go smoothly. She arrived home safely and said she had a very pleasant experience. Please pass along my thanks to all the drivers and station managers that made this a successful and enjoyable trip.
Saturday’s Governor’s event was a great success. Thanks again for Peter Pan's flawless service.
Just want to tell you what a wonderful trip I had yesterday from Bourne to Providence, then Providence to Hartford. The drivers were so nice, very helpful, very safe. The buses were great - loved the WiFi. Thanks so much.
Many thanks for working with us. Peter Pan is truly part of our success here at M.I.T.
John Benedick, Associate Director of Athletics
Thank you - thank you - everything was perfect! Client happy as can be! You guys are the best partners.
Kathleen Landry, CEO
Destination Partners Inc.
We had an awesome night hosting our annual Double Decker Dine event last evening! Thanks so much for the amazing drivers. They are wonderful people and really do a great job representing Peter Pan. We had folks on-board looking to make reservations for 2014 already!
Mary Kay Wydra, President
Greater Springfield Convention & Visitors Bureau
A simple THANK YOU is not enough. Year after year your team does a phenomenal job. This year was no exception. We had a number of challenges due to weather and an unexpected increase in spectatorship this year; your vehicles and drivers really stepped up and made BostonCoach look good, yet again.
Every driver that I interacted with was pleasant and they really hustled throughout the week. I really appreciate this and can’t express in words how much it means to me personally and I know that by their actions they made the experience that much more enjoyable to all the spectators. FYI... The client has already sent 2 thank you emails!!
Please thank everyone involved on your team for another great year!
Alicia Blackstad, Event Manager, Client Partnerships
I just wanted to check in to let you know that Harvard Athletics has been very pleased with the service provided by Peter Pan Bus Company over the past 4 years. The staff in the Boston office are a pleasure to work with and always work hard to make sure Harvard’s needs are taken care of. They actually most recently even helped to secure a bus at the last minute for an incoming team stuck on the Mass Pike, when their original bus company was detained. I’m thankful and confident that this never has and never will be an issue that a Harvard team will need to deal with.
I look forward to a continued relationship and best of luck with the fall season!
Caitlyn Young, Assistant Director of Athletics
Harvard University Dept. of Athletics
I want to tell you that you guys made my day last Friday. I was scheduled on the 5:15 p.m. out of South Station that goes through Springfield and then on to Amherst. However, when I went to board the bus, they had changed it to an Express to Amherst! It was such a wonderful surprise and really made all the difference in my night. Because of us getting into Amherst early, I was able to have dinner with my husband and in-laws and it was great! Thanks again!
Many thanks for another great year of travel for our Harvard Basketball team! We can't thank you enough for the friendship, care and attention to detail that you always give us! Congratulations on a fourth Ivy League Championship!! Thanks for being an important part of our team!
H. Tommy Amaker, Head Coach
Harvard University Basketball
What would we do without the wonderful team at Peter Pan? Once again, we are deeply indebted to you for your partnership and expertise. We have profound gratitude for the care and safety you extend to our young leaders.
Governor's Office of MA/Project 351
Great service. Great experience. Thanks to you and your team for VIP attention.
Kelly Kelly, Travel Expert
Young Presidents Organization
I wanted to take the time to let you know what an amazing crew you have in Boston. We have worked with your company for five years now and I've personally worked with Peter Pan for over 14 years with other companies before starting my own. I am inspired to write now because we have a client transportation program in which we handle every 3-4 years and it is great business for us. The client is very thorough and meticulous about the coaches and drivers. My client has told me they do this program nationally in other cities and by far Peter Pan has been the best at providing the experience she expects.
The vehicles are always clean, on time, and have the correct directions. This level of service is invaluable to me as a third party planner. I truly would not have the same success in my own business venture without your support.
Bill Wilson, Director
Pinnacle Event Partners, Ltd.
I am sending this letter with much gratitude and appreciation for the wonderful work ethic and enthusiasm of the driver who took me and my team and coaches to NY this past weekend for the NY-Boston softball challenge. I've taken many bus trips to different places with different groups and he was the most cooperative and helpful driver I've ever had the pleasure to work with. I just wanted to extend my gratitude to George and Peter Pan for a job well done, and the knowledge that any planning of future trips that Peter Pan and George will be my first priority in securing transportation.
Boston Public Schools
Kudos to your entire team. Our buses for yesterday's trip were right on time, the drivers were friendly and professional, the ride was smooth, the buses in great condition. We really enjoyed the experience.
UMass Minuteman Marching Band
I just wanted to say thank you for all the help with our large, complicated program. There were a lot of movements and some last minute changes. Your company was fantastic to work with. The Peter Pan drivers are always the best! We appreciate the help and support.
Lisa Censullo, Vice President
Best of Boston Events & BostonCoach
I just want to thank you for a really nice bus and trip from Hamden, CT to Providence, RI. I liked that it had wifi because I'm limited on data on my cell phone. I liked that it had attached trays from the seat in front, uncomplicated armrests, comfortable seats, a clean and clean-smelling bathroom, and a good driver. I never thanked a bus company before but I thought you would like to know. I'm glad Hamden Adult Education booked your company!
I wanted to take a minute to compliment your entire team for the service provided the UMass Band. We found out only a couple weeks ago that we were to perform for the Governor's Lone Walk. This brought about many variables, most notable that our students are on break, so we would have to bring them to the event from areas across the state. Your drivers did that perfectly. Great service provided by your team; thank you so much!
Timothy Todd Anderson, Ed.D.
UMass Minuteman Marching Band
Thank you for the exceptional personal service BU Athletics receives.
Boston University Athletics
I and my lady are frequent users of your excellent service between Boston and New York.
I wanted to take a moment and thank you for continuing to run an excellent service and outstanding company particularly in these troubled times. We will use your service to travel between our homes in these two places during this holiday season. We wish you unimpeded good service and the continued hallmark of Peter Pan's distinctive marque and friendly leadership.
As I have aged up I have learned to speak up and share approbation in places not used to receiving praise for simply doing a good caring job.
We all need encouragement particularly now.
Wishing you, your family, your workers, the great people of Springfield and Western Mass the best of holiday spirit.